Fast & Free Shipping – Comfort Temps Delivery Policy

At Comfort Temps, we believe that shipping your mini split systems should be simple, fast, and stress-free.

We proudly offer FREE shipping on all orders within the continental USA – no minimum purchase, no hidden fees.

 

Order Processing: Fast, Precise & Reliable

We process and prepare your order within 1 to 2 business days. Our trained logistics team ensures accuracy and speed from the moment you place your order.

  • Orders placed Monday–Friday are usually processed within 24 hours
  • Orders placed on weekends or holidays are processed the next business day
  • You’ll receive an email confirmation as soon as your order ships with tracking number

Split Shipment
Due to the nature of mini split systems, your order will be shipped in two separate boxes:
     1️⃣ Indoor unit – lightweight, compact
     2️⃣ Outdoor unit – larger, heavier


Both packages are shipped at the same time, and you’ll receive two unique tracking numbers. This ensures:
     ✅ Transparency
     ✅ Real-time tracking
     ✅ Easy delivery management


Fast Nationwide Delivery: 1–3 Business Days

Thanks to our two distribution centers (East & West Coast), we can deliver your order quickly—no matter where you are in the U.S.

  • Standard shipping time: 1 to 3 business days
  • Estimated total time from order to delivery: 3 to 5 business days
  • All shipments are handled by trusted U.S. carriers

⚠️ We do not ship to Alaska, Hawaii, Puerto Rico, or P.O. Boxes.


Real-Time Notifications & Tracking

Stay informed every step of the way:
     📬 Email when your order is being prepared
     🚚 Email with both tracking numbers once shipped
     🔍 Track both packages in real time on the carrier’s website
No guesswork. Just fast, reliable delivery with full visibility.


Damaged or Missing Items?

We take every precaution to ensure your HVAC equipment arrives safely. However, if your package is damaged or incomplete, contact us within 48–72 hours of delivery.

To process your claim efficiently, please provide:

  • Photos of damaged items and packaging
  • A clear image of the shipping label with tracking number
  • Images of all six sides of the shipping box
  • The box manufacturer’s certificate (stamp on outside of box)

📧 Email: info@comforttemps.com
📞 Phone: 1-888-833-9288


Shop With Confidence

Our delivery system is built for:
     ✅ Speed
     ✅ Accuracy
     ✅ Transparency
     ✅ Nationwide coverage

From checkout to doorstep, Comfort Temps delivers the best shipping experience.